Well 1-2-1 Coach
If you accept an invitation from a Well 1-2-1 Coach, the Coach will be able access to all data and information that exists under your account. The Coach will also be able to send private messages to you. The Coach has agreed to keep your data and information confidential and not use it for any purpose other than to provide you individualized advice and services, but we cannot provide any assurances that any Well 1-2-1 Coach will in fact do so. We are not required to litigate or otherwise pursue any wrongful disclosure of you data and information. To the extent that any of your data or information contains protected health information, you hereby expressly consent to the disclosure of such protected health information when you accept an invitation from a Coach.
We use third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run our services. We do not transfer ownership of any code, databases, Website rights or data to any third party vendors or hosting partners.
Log Data and Links
When you visit our Website, our servers automatically record information (“Log Data”) created by your visit to and use of the Nudge Sites and the Services. Log Data may include information such as your IP address, browser type, the referring domain, pages visited and order of visit, search terms used and other historical data. We may keep track of how you interact with links across the Nudge Sites and the Services. We do this to help improve our Website and the Services, including the advertising on our Website and through our Services. We may share the Log Data in the form of aggregate click statistics, such as how many times a particular link was clicked on, without any personally identifiable information, with third parties.
In addition to Log Data, we may also collect information about the device you are using when accessing the Products, including what type of device it is, what operating system you are using, device settings, unique device identifiers, and crash data. Whether we collect some or all of this information often depends on what type of device you are using and its settings. To learn more about what information your device makes available to us, please also check the policies of your device manufacturer or software provider.
Third Party Services
We may use a variety of services offered by third parties to help maintain and improve our Website, to help us understand the use of our Website and Services, or simply to provide the Services. These services may store both personally identifiable information about you which we collect and the information sent by your browser as part of a web page request, such as cookies or your IP address. If any third parties are given access to your personally identifiable information, we will limit the use of such personally identifiable information only to provide the services to us which we have requested.
Policy Towards Children
Neither the Well 1-2-1 Sites nor the Services are directed to people under the age of 13. If you become aware that your child has provided personally identifiable information, please contact us at firstname.lastname@example.org. We do not knowingly permit children under 13 to use our Website or Services or collect personally identifiable information from children under 13. If we become aware that a child under 13 has provided us with personally identifiable information, we will take steps to remove such information and terminate the child’s account.
Information Security, Retention, and Data Integrity
We take reasonable security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include firewalls and encryption, internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems. Our software code and all data and information reside on servers that comply with the requirements of the Health Insurance Portability and Accountability Act of 1996. In addition, our software code resides on one set of servers and all data and information reside on a separate set of servers. We restrict access to personal information to our employees, contractors and agents who need to know that information in order to operate, develop or improve our Services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination, if they fail to meet these obligations. However, we are unable to guarantee that the security measures we take will not be penetrated or compromised or that your information will remain secure under all circumstances.
Transfer of Information on Sale and for Legal Compliance
The Website and Services are hosted in the United States. If you access the Nudge Sites or Services from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure that differ from United States laws, please be advised that through your continued use of the Nudge Sites or Services, you are transferring your personal information to the United States and you consent to that transfer. Additionally, you understand that your personal information may be processed in countries (including the United States) where laws regarding processing personal information may be less stringent than in your country.